Reference

microgaming demo Privacy Policy for Your Data

Clear data choices come first: this Privacy Policy explains how microgaming demo handles your account details, phone verification and wallet records when you use DANA or QRIS.

DANA recordsQRIS receiptsCookie choicesPhone verification
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HELP WITH DATA

Three Routes For Privacy Help

Privacy questions should have a clear path, especially when a wallet receipt or login event is involved. From your account area, you can ask us to explain a data record, correct a detail or check the status of a privacy request. Include the email or phone number linked to your account so we can verify your identity before discussing personal data.

Team online

Account contact

Send a privacy request through our account support route with your registered phone detail. We use that step to confirm identity before discussing account records or making a correction.

Wallet records

If a DANA, OVO, GoPay or QRIS receipt appears incorrectly, include its reference and date. We can trace the payment record without asking you to send a password or security code.

Request status

Ask for an update when a data access, correction or removal request is pending. Our support team can explain the next account step and any legal reason a record must remain.

SIX DATA CHECKS

Six Checks Behind Your Data Handling

We keep the Privacy Policy practical by linking each promise to an account action you can recognise.

Account details

We collect the contact and verification details needed to create and maintain your account. Review the data shown in your account area and tell us when a phone or email detail needs correction.

Cookie choices

Cookies and similar device signals help remember a session and identify unusual access. You can manage browser cookie settings, though changing them may affect login continuity or saved preferences.

Wallet matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be linked to your account activity. We use the reference for status checks rather than requesting your wallet password.

Account security

Phone verification before account access helps us distinguish you from an unauthorised person. Never send a password or one-time security code when asking us to investigate a data matter.

Retention control

We retain records for account operation, security checks or legal duties only as needed under our process. When a record no longer serves those purposes, we remove or anonymise it.

Change requests

You can request access, correction or removal through the account support route. We may ask for verification, explain any restriction and confirm the action taken on your personal data.

Privacy Policy Answers For Account Holders

These Privacy Policy answers cover the searches we hear before an account is opened or a wallet record is checked. We keep the route direct: identify the relevant account step, provide only the reference needed and contact us through account support. Access remains where local law permits and depends on local law.

It covers account details, phone verification, login events, device signals, cookies and payment references. The policy also explains retention, security measures and how you can request access, correction or removal.

DANA and QRIS references can connect a receipt or wallet status to your account activity. We use those references to investigate payment records, not to request your wallet password or security code.

Yes, send a data access request through account support using your registered phone or email detail. We verify your identity first, then explain the records available and any lawful restriction.

Contact us through the account support route and name the incorrect field, such as a phone or email detail. We may verify ownership before updating the record and confirming the change.

We retain selected records while needed for account operation, security checks or legal duties. When those purposes end, our process removes or anonymises the data instead of keeping it indefinitely.

You can request removal through account support. We review the request, verify your identity and explain any records that must remain for security or legal duties; access depends on local law.

Give us your registered contact detail, a short description and the relevant account or receipt reference. Do not include passwords or security codes. We will route the concern to the privacy contact path.